Application Specialist

POSTED: October 1, 2019
BUSINESS: FLIR Detection, Inc.
POSITION TYPE: Full-time
START DATE: Immediate Availability

 

Position Summary:

Application Specialist is responsible for communication between sales, service, leadership, customers and other team members; building and maintaining strong customer/channel/employee relationships. The Application Specialist is expected to maintain an exceptional working relationship with the service organization and build out best practices to support customer needs.

Our products are used in a wide array of situations to rescue people in danger, detect criminals, conserve energy, navigate safely, provide security around the globe, and protect our environment. Please visit https://www.flir.com to learn more about our global company.


Duties & Responsibilities:

  • Work with the sales team to manage pre- and post- sale support of customer applications
  • Provide Reach-Back method analysis and development services to customers
  • Partner with the sales and service teams - implement the Go-to-Market business development strategy for GC/MS products
  • Develop application notes for sale support
  • Provide feedback to marketing, product management and R&D regarding application, hardware, and software features needed to stay ahead of changing market
  • Make sound, well informed, and objective decisions; perceives the impact and implications of these decisions; commit to action, that supports accomplishment of organizational goals

 

Requirements:

  • PhD in Chemistry
  • 5+ years of experience in sales, business development, or similar customer support
  • Equivalent combination of education and related experience will be considered
  • Strong understanding of GC/MS technology and applications
  • Working knowledge of cutting-edge technologies and applications
  • Aptitude to understand and communicate scientific concepts, applications, and methods
  • Ability to communicate clear, concise and professionally with customers, management, and internal staff both verbally and in written format
  • Excellent interpersonal skills with ability to build and maintain positive and productive working relationships across a broad range of people and groups
  • Ability to balance customer demands with sound business management that effectively match resources to the job and execute to meet business needs
  • Excellent organizational and time management skills with ability to prioritize tasks and projects with little direction and supervision.
  • Ability to multitask and assess, accept/make changes quickly to meet timelines.
  • Extensive knowledge of MS Office programs
  • Must be available to travel approximately 20%; Possession of or ability to attain a US Passport for international travel
  • Ability to lift 40 pounds (the approximate weight of a Griffin G510)
  • US Citizenship required
  • Possession of or ability to attain a DOD Security Clearance

Preferred:

  • Experience with Mobile Mass Spectrometers
  • US Military experience
  • Ability to speak a second language

 

Additional Information:

  • Please apply online at https://bit.ly/2nkp4HV (Job #12000)
  • A criminal conviction check is required for employment in this position
  • FLIR offers health benefits, dental, vision, life insurance, parental leave, short-term & long-term disability, 401(k), 10 company designated holidays, flexible time off (FTO), tuition reimbursement, fitness reimbursement and more
  • FLIR Detection is an Equal Opportunity Employer

 

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