Field Service and Sales Representative

POSTED: February 16, 2022
BUSINESS: Wavelogix, Inc.
POSITION TYPE: Full-time
START DATE: Immediate Availability

JOB DESCRIPTION: Spun out of Purdue University’s top-ranked Lyles School of Civil Engineering, Wavelogix has developed an IoT sensing & data analytics platform for infrastructure monitoring & management. We are committed to digitizing the construction industry to improve access to accurate data & to simplify the workflows of construction contractors & engineers. We are seeking to hire an energetic & motivated Field Service & Sales Representative. Initially, this will be a part-time role but can move to full-time following product launch & as sales increase. As a Field Service & Sales Representative, you will be responsible for assisting with sales of product, ensuring proper installation of product on customer projects; effectively training customers on installations, subscriptions & data reporting; & timely & appropriately responding to all customer inquiries with the goal of achieving outstanding customer satisfaction. You also will be asked to help increase brand awareness, advise sales teams & prepare occasional reports for management. You will be required to understand & be able to explain our technology & to keep informed of industry trends & competitive technologies. You should be able to help the company identify weaknesses, & make improvements, in its sales strategy.

JOB RESPONSIBILITIES:

• Selling product & assisting with product launches
• Installing, maintaining & testing product on location
• Performing troubleshooting on product on location
• Traveling to meet with prospective customers, vendors & distributors
• Attending & networking at industry events
• Interacting with customers & handling questions & complaints efficiently & professionally
• Building & maintaining relationships & trust with customers
• Training customers on effective use of our products
• Understanding & explaining our technology to others
• Keeping informed of product developments & latest market trends
• Monitoring inventory stocking levels & ordering inventory as appropriate
• Identifying key sales opportunities to enhance company revenue
• Performing certain administration duties, including sales & customer service reports

JOB REQUIREMENTS:

• Technical degree or certification preferred
• Experience in a similar role & industrial environment advantageous
• Experience with managing technical equipment & using mobile tools & applications required
• Basic computer skills required
• Great communication & interpersonal skills required
• Critical thinking & problem-solving skills required
• Good time-management skills & ability to multi-task required
• Ability to travel regularly & work independently required

Interested candidates are requested to email Jennifer Rhodes, CEO of Wavelogix at jennifer@wavelogix.tech to express their interest, along with their resume.

Wavelogix is an equal opportunity employer. All aspects of employment, including decisions to hire, promote, discipline or discharge, will be based on merit, competence, performance & business needs. We do not discriminate on the basis of race, color, gender, religion, marital status, age, national origin, physical or mental disability, medical condition or any other protected status.